Customer Reviews
Average Customer Review
(3 customer reviews) 9 of 10 people found the following review helpful
don't be fooled, what you see in the pictures is not what you get,
July 14, 2010 unhappy customed - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Universal Fit 2 Bars Utility Ladder TRUCK PICK UP RACK
I ordered this ladder rack because I was looking for a ladder rack that I could attach with mounting bracks since I only need to carry my ladder occassionally and want to be able to easily install and remove it without drilling permanent holes in my truck. If you look at the pictures for this product they show a ladder rack with mounting clamps. However, what I received was a ladder rack without mounting clamps that has to be bolted onto my truck. When I called Damlow customer service, the guy tried to convince me that all ladder racks must be bolted into the truck. After this he said he would sent me a couple clamps that I could use to clamp the ladder rack onto my truck. This of course is a ridicules idea. Now I have to lug it to the UPS office and pay to ship it back. I wrote this review because I hope to prevent anyone else from being fooled.
4 of 5 people found the following review helpful
quite adequate,
September 3, 2009 Virginia Dean (AZ, USA) - See all my reviews
This review is from: Universal Fit 2 Bars Utility Ladder TRUCK PICK UP RACK
(This review is by my husband, Don, the user of the truck rack.)
Quite nice for the price. By this I mean that I did not get a robustly engineered rack (the load carrying would be inadequate were it not that the truck has a double-walled bed), but neither did I pay for one; I did not get an aluminum rack, but neither did I pay for one. I am confident that I put two loads of about 600 lbs on the rack, drove a relatively rugged mountain road, and saw no signs of strain. I am happy with my purchase, but I will be surprised if my truck rack outlasts my (Toyota) truck.
(P.S. Don says that by "robustly engineered" he means that it wasn't sufficiently engineered so that it could be as securely fastened to the truck as a rack that was custom made for the particular truck.)
1 of 2 people found the following review helpful
Product received was not as advertised,
July 27, 2011 Dale (Chicago) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Universal Fit 2 Bars Utility Ladder TRUCK PICK UP RACK
The pictures and description of this product show a foot with clamps provided to hold it to the truck rail. The truck rack that I received requires holes to be drilled thru the truck rail to hold the foot in place. This is not what I ordered and not what I want. If the correct part is not received or unavailable I will be forced to return this product. Until this problem is resolved, I am rating this zero stars.
